Cancellation and Refund Policy

 

 

Order Cancellation

  • After Shipment: Once the order has been shipped, it cannot be cancelled. However, you may return the product according to our Return Policy

    • Exchange Policy

  • Eligibility: The product will be exchanged if you receive a defective item. However, a proper unboxing video must be provided. Please send the video to WhatsApp at +91-6360745653 as soon as possible.

  • Non-Returnable Items: Custom-made items and final sale products are not eligible for returns.
    • we do provide exchange only, no refunds

    Damaged or Defective Items

    If you receive a damaged or defective product, please contact us within 48 hours of delivery for a replacement.

    Contact us

    If you have any concerns about your data, please contact us at eshanacollections5@gmail.com.